External Tracking Software

External Tracking Software for Secure Transport

External Tracking Software with live tracking links, ETA updates, WhatsApp sharing, white-label pages, and no-login customer tracking experience.

external tracking software

No App

Customer Installation

Real-Time

ETA & Location Updates

1 Click

Live Tracking Links
Core Capabilities

External Tracking Software That Lets Customers Track Without Calling You

External tracking software lets you share a live tracking link with customers, consignees and partners outside your company. They tap the link and see live vehicle location, ETA and delivery progress. No login, no app, no account. With AIQ Connect, every link runs on your own server, under your own brand.

01
🔗

No-Login Live Tracking Links

Turn any active trip into a live shipment tracking link in one click. Your customer taps it and sees the vehicle on a map, the real-time ETA and the distance left. Nothing to install, nothing to sign up for.

  • One tap opens live location, ETA and delivery status
  • No login, password or app for the customer
  • Works on any phone, tablet or desktop browser
  • Trip milestones shown from dispatch to delivered
02
💬

Share by WhatsApp, SMS or Email

Send the tracking link on the channel your customer already uses. Share it by WhatsApp, SMS or email straight from the active trip screen, or copy the link and paste it anywhere.

  • Send through WhatsApp, SMS or email in one step
  • Copy the public tracking link and paste it anywhere
  • Share with customers, consignees and partners
  • Automatic sending when a trip starts
03
👁️

Link View Tracking and Auto Expiry

Stop guessing if the customer saw the update. AIQ Connect counts every time a tracking link is opened, so you know the message landed. When the delivery is complete, the link expires on its own.

  • View counts show when customers open the link
  • Links expire automatically after delivery
  • Resend an unopened link with one click
  • See all active and expired links in one list
04
🎨

White-Label Pages on Your Domain

The tracking page shows your logo, your colors and your domain, not ours. Because AIQ Connect is self-hosted fleet external tracking software, every link points to your server. Your customers see your brand from the first message to the delivered stamp.

  • Your logo and domain on every tracking page
  • Tracking data stays on your own server
  • Automated tracking messages under your brand
  • Linked to trips, shipments and proof of delivery
See It in Action

Inside the External Tracking Software Console

Live screens from the self-hosted AIQ Connect platform. Your links, your server, your brand.

your-tracking-portal.com/links
42
Active links
316
Views today
5
Unopened
TRIP-2214Opened 3 times by customerActive
TRIP-2189Sent by SMS, not opened yetUnopened
TRIP-2201Shared with consignee by emailActive
TRIP-2160Delivered, link closed 2:40 PMExpired
Every tracking link with views, channel and status

Every Active Trip Becomes a Live Tracking Link

When a trip starts, the system creates a share vehicle location link and sends it out on its own. Dispatchers see every link on one screen: who it went to, which channel carried it, how many times it was opened and when it expires.

  • Auto-generated link the moment a trip is dispatched
  • One screen for every active and expired link
  • Channel, view count and expiry shown per trip
Link activity feed
Link opened · TRIP-2214 · customer viewed live map2 min ago
Still unopened · TRIP-2189 · sent by SMS 3 hr ago12 min ago
Link resent · TRIP-2189 · sent again by email9 min ago
Link expired · TRIP-2160 · delivery complete31 min ago
Link events with trip, channel and timestamp

Know the Moment a Customer Opens the Link

Every link event lands in one feed. You see when a customer opens the live map, when a link sits unopened, and when a link closes after delivery. If a link goes unread, resend it by another channel in one click.

  • Open, unopened, resend and expiry events in one feed
  • Resend by WhatsApp, SMS or email in one click
  • Full link history saved with each trip
track.yourbrand.com/AQ-20489
1h 24m
Estimated arrival
87 km
Distance left
Moving
Status
9:14 AMPicked up at origin depotDone
NowIn transit, 62 km/h on routeLive
NextOut for delivery to your addressPending
ThenDelivered, link expires on its ownPending
The customer tracking page, on your own domain

What Your Customer Sees When They Tap

The customer view is simple on purpose. A live map, the ETA, the distance left and clear delivery milestones. The page carries your logo and your domain, so one tap answers the question before anyone thinks to call.

  • Live map with real-time ETA and distance left
  • Clear milestones from pickup to delivered
  • Your logo and domain on the customer view
Honest Comparison

Self-Hosted AIQ Connect vs Cloud Customer Tracking Portals

Most tools make customers sign up on someone else's portal to see one delivery. Here is how that compares to no-login links from your own server.

FactorCloud Tracking PortalsSelf-Hosted AIQ Connect
Customer login neededOften requiredNever, one tap opens the link
Sharing channelsPortal invite onlyWhatsApp, SMS, email or copy link
Link view trackingRarelyYes, per-link view counts
Auto expiry after deliveryNoYes, built in
Branding on tracking pageVendor logoYour logo and your domain
Where tracking data livesVendor's cloudYour own server, permanently
Pricing modelPer-vehicle monthly feeOne-time license, no per-vehicle fees
How It Works

From Dispatch to Delivered in Five Simple Moves

Self-hosting sounds heavy. With AIQ Connect the heavy part is done for you, and sharing a link takes seconds.

1

Free Demo

See live tracking links, view counts and white-label pages on a walkthrough of the full platform.

2

Install on Your Server

Our team deploys AIQ Connect to your infrastructure and connects your GPS devices.

3

Brand and Configure

Your logo and domain on tracking pages, plus auto-send rules for WhatsApp, SMS and email.

4

Share and Go Live

Trips start, links go out on their own, customers track themselves and links expire at delivery.

FAQs

External Tracking Software, Common Questions

What is external tracking software?
External tracking software lets you share a live vehicle tracking link with people outside your company, such as customers, consignees, brokers and partners. They open the link and see live location, ETA and shipment progress without logging in or installing an app. With AIQ Connect, the whole system runs on your own server under your own brand, with no per-vehicle fees.
Does my customer need an account or an app to track a shipment?
No. The customer just taps the tracking link. It opens in any browser on any phone, tablet or computer and shows the live map, the ETA and the delivery status.
How do I share a live tracking link with a customer?
Open the active trip in AIQ Connect and send the link by WhatsApp, SMS or email, or copy it and paste it anywhere. You can also turn on auto-send, so the system creates the link and sends it the moment a trip starts.
Can I see if a customer opened the tracking link?
Yes. AIQ Connect counts every view on every tracking link, so you know the customer received the update and looked at it. If a link sits unopened, the activity feed flags it and you can resend it by another channel in one click.
Do tracking links expire after delivery?
Yes. Every link closes on its own when the delivery is complete, so nobody outside your company can keep watching a vehicle after the job is done.
Can the tracking page show my own brand instead of AIQ Connect?
Yes. AIQ Connect is white-label fleet external tracking software, so the customer tracking page carries your logo, your colors and your domain. Because the platform is self-hosted, the link points to your server, not a shared cloud.