External Tracking Software

External Tracking Software for Secure Transport

External Tracking Software with live tracking links, ETA updates, WhatsApp sharing, white-label pages, and no-login customer tracking experience.

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No App

Customer Installation

Real-Time

ETA & Location Updates

1 Click

Live Tracking Links

Core Capabilities

External Tracking Software That Lets Customers Track Without Calling You

External tracking software lets you send a live tracking link to customers and other people outside your company, like the person receiving the delivery. They just tap the link to see where the vehicle is, how long until it arrives, and how the delivery is going. There is no login, no app to download, and no account to make. With AIQ Connect, every link runs on your own server, under your own brand name.

🔗

No-Login Live Tracking Links

Turn any trip that is happening right now into a live tracking link with one click. Your customer taps the link and sees the vehicle on a map, when it will arrive, and how far away it still is. There is nothing to install and nothing to sign up for.

One tap shows the vehicle's location, arrival time and delivery status
No login, password or app for the customer
Works on any phone, tablet or computer browser
Shows each step of the trip, from pickup to delivered

💬

Share by WhatsApp, SMS or Email

Send the tracking link the way your customer already talks to you. Share it by WhatsApp, text message or email right from the trip screen, or copy the link and paste it anywhere you want.

Send through WhatsApp, text message or email in one step
Copy the tracking link and paste it anywhere
Share it with customers and delivery partners
The link can be sent automatically when a trip starts

👁️

Link View Tracking and Auto Expiry

Stop guessing whether your customer saw the update. AIQ Connect counts every time someone opens a tracking link, so you know they got the message. Once the delivery is done, the link stops working on its own.

See how many times a customer opened the link
Links stop working on their own after delivery
Resend a link that has not been opened, with one click
See every active and closed link in one list

🎨

White-Label Pages on Your Domain

The tracking page shows your logo, your colors and your web address, not ours. AIQ Connect is self-hosted external tracking software, so every link points to your own server. Your customers see your brand from the very first message to the final "delivered" mark.

Your logo and web address on every tracking page
Tracking information stays on your own server
Automatic messages sent under your brand name
Linked to trips, deliveries and proof of delivery

See It in Action

Inside the External Tracking Software Console

These are real screens from the self-hosted AIQ Connect platform. Your links, your server, your brand.

your-tracking-portal.com/links

Active links

316

Views today

Unopened

TRIP-2214Opened 3 times by customerActive

TRIP-2189Sent by SMS, not opened yetUnopened

TRIP-2201Shared with consignee by emailActive

TRIP-2160Delivered, link closed 2:40 PMExpired

Every tracking link, with how many views it got, how it was sent, and its status

Every Active Trip Becomes a Live Tracking Link

When a trip starts, the system makes a live tracking link and sends it out by itself. Dispatchers can see every link on one screen: who got it, how it was sent, how many times it was opened, and when it stops working.

A link is made automatically the moment a trip starts
One screen shows every link that is active or closed
Shows how it was sent, how many views, and when it expires

Link activity feed

Link opened · TRIP-2214 · customer viewed live map2 min ago

Still unopened · TRIP-2189 · sent by SMS 3 hr ago12 min ago

Link resent · TRIP-2189 · sent again by email9 min ago

Link expired · TRIP-2160 · delivery complete31 min ago

Link events, showing the trip, how it was sent, and the time

Know the Moment a Customer Opens the Link

Every link event shows up in one feed. You can see when a customer opens the live map, when a link has not been opened yet, and when a link closes after delivery. If a link is not opened, you can resend it a different way with one click.

See when a link is opened, not opened, resent or closed
Resend by WhatsApp, text message or email in one click
Full history of each link saved with its trip

track.yourbrand.com/AQ-20489

1h 24m

Estimated arrival

87 km

Distance left

Moving

Status

9:14 AMPicked up at origin depotDone

NowIn transit, 62 km/h on routeLive

NextOut for delivery to your addressPending

ThenDelivered, link expires on its ownPending

The customer's tracking page, on your own web address

What Your Customer Sees When They Tap

The customer's view is kept simple on purpose. It shows a live map, the arrival time, how far away the vehicle is, and clear steps of the delivery. The page shows your logo and your web address, so one tap answers the question before anyone even thinks about calling you.

Live map with the arrival time and distance left
Clear steps from pickup to delivered
Your logo and web address on the customer's page

Honest Comparison

Self-Hosted AIQ Connect vs Cloud Customer Tracking Portals

Most tools make customers make an account on someone else's website just to see one delivery. Here is how that compares to no-login links sent from your own server.

Factor	Cloud Tracking Portals	Self-Hosted AIQ Connect
Customer login needed	Often required	Never, one tap opens the link
Sharing channels	Portal invite only	WhatsApp, SMS, email or copy link
Link view tracking	Rarely	Yes, per-link view counts
Auto expiry after delivery	No	Yes, built in
Branding on tracking page	Vendor logo	Your logo and your web address
Where tracking data lives	Vendor's cloud	Your own server, for good
How you pay for it	Monthly fee per vehicle	One-time payment, no per-vehicle fees

How It Works

From Dispatch to Delivered in Four Simple Moves

Self-hosting might sound hard, but AIQ Connect does the hard part for you. Sharing a tracking link only takes seconds.

Free Demo

See live tracking links, view counts and white-label pages in a full walkthrough of the platform.

Install on Your Server

Our team sets up AIQ Connect on your own server and connects your GPS devices.

Brand and Configure

Add your logo and web address to the tracking pages, and set up automatic sending for WhatsApp, text messages and email.

Share and Go Live

Trips start, links go out by themselves, customers track their own delivery, and links stop working once it is delivered.

Explore More

AIQ Connect Solutions Beyond External Tracking

One self-hosted platform, branded for your business. Explore everything AIQ Connect can do.

🚛

Transport Management Software

Plan, send out, track and bill every shipment from one screen.

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📦

3PL and Logistics

Manage many clients, vehicles and routes from one platform, with a portal for each client.

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❄️

Cold Chain and Reefer Tracking

Real-time temperature, humidity, door and GPS data for fleets that carry cold goods.

Explore solution

👷

Field Force Management

GPS attendance, job tracking and productivity reports for teams working out in the field.

Explore solution

💳

Fleet Finance and Billing

Automatic billing built from GPS data, with invoices and payments tracked for you.

Explore solution

🛰️

Self-Hosted GPS Tracking

Live GPS tracking on your own server, with your own brand, works with 1,000+ device types, and no extra fees.

Explore solution

FAQs

External Tracking Software, Common Questions

What is external tracking software?

External tracking software lets you share a live vehicle tracking link with people outside your company, like customers and delivery partners. They open the link and see the vehicle's location, arrival time and delivery progress, without logging in or installing an app. With AIQ Connect, the whole system runs on your own server, under your own brand, with no fee for each vehicle.

Does my customer need an account or an app to track a shipment?

No. Your customer just taps the tracking link. It opens in any browser, on any phone, tablet or computer, and shows the live map, the arrival time and the delivery status.

How do I share a live tracking link with a customer?

Open the trip that is happening now in AIQ Connect, then send the link by WhatsApp, text message or email, or copy it and paste it anywhere. You can also turn on auto-send, so the system makes the link and sends it the moment a trip starts.

Can I see if a customer opened the tracking link?

Yes. AIQ Connect counts every time a tracking link is viewed, so you know the customer got the update and looked at it. If a link has not been opened, the activity feed shows it, and you can resend it a different way with one click.

Do tracking links expire after delivery?

Yes. Every link stops working on its own once the delivery is finished, so nobody outside your company can keep watching the vehicle after the job is done.

Can the tracking page show my own brand instead of AIQ Connect?

Yes. AIQ Connect is white-label external tracking software for fleets, so the customer's tracking page shows your logo, your colors and your web address. Because the platform is self-hosted, the link points to your own server, not a shared cloud.